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Expert Assembly

Every watch is custom-built with precision using genuine Seiko movements and quality components.

Quality Checked

Each piece is inspected for alignment, functionality, and finishing before shipping.

Reliable Support

Backed by a 1-year limited warranty and responsive customer service for peace of mind.

Frequently asked questions

Each order from WatchKraft includes your fully assembled custom Seiko mod watch, a protective watch box, and a bracelet adjustment tool to help you resize the bracelet at home. All items are carefully packaged to ensure your watch arrives in excellent condition, ready to wear or gift.

A Seiko mod is a customized watch built around an seiko NH or VK series movement, where parts such as the dial, bezel, hands, and crystal are individually sourced from specialised suppliers to create a unique timepiece. Enthusiasts love Seiko mods for their creativity and craftsmanship!

Please note that all of our watches undergo a thorough assembly and quality control process prior to shipping.

To ensure each timepiece meets our highest standards, we require approximately 5–14 working days to carefully build, inspect, and prepare your order for dispatch. This processing period allows us to deliver a meticulously finished watch that meets your expectations upon arrival.

Delivery Time Estimates

Domestic Shipping – Singapore

• Standard Courier: 1–3 working days

International Shipping – Registered Airmail
• Malaysia: 3–7 working days

• Southeast Asia: 4–10 working days

• East Asia (e.g. Japan, Korea): 5–12 working days

• Australia & New Zealand: 6–12 working days

• Europe: 7–14 working days

• USA & Canada: 8–16 working days

• Middle East & South Asia: 8–16 working days

• Rest of the World: 10–20 working days

WatchKraft offers a 1-year limited warranty from the date of purchase on all professionally assembled watches, provided they are used under normal, intended conditions.

This warranty covers manufacturing defects, movement malfunctions due to factory-related issues, and misalignment of hands or dial caused by assembly defects.

However, it does not cover damage caused by accidents, misuse, or impacts (e.g., dropping the watch), water damage due to improper crown sealing or exposure beyond the stated water resistance rating, external factors such as extreme temperatures or chemicals, normal wear and tear (scratches, discoloration, etc.), battery replacement unless faulty within the warranty period, issues from unauthorized repairs, or defects related to the strap, bracelet, or clasp.

To make a warranty claim, please contact us at watchkraftsg@gmail.com with your proof of purchase, a brief description of the issue, and clear photos (if applicable). We’ll assess your claim and provide the next steps.